Privacy Policy for Old Homestead Steakhouse
Old Homestead Steakhouse (“we,” “us,” “our”) is committed to protecting the privacy and personal data of all users who visit and interact with our website, accessible at oldhomesteadsteakhouse.com. We understand that privacy is fundamental to our users, and we adhere to applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data, and the rights you have concerning that information.
1. Commitment to Privacy and Data Protection
At Old Homestead Steakhouse, your privacy is our priority. We are dedicated to handling your personal data in a lawful, fair, and transparent manner. Through appropriate technical and organizational measures, we respect and protect the confidentiality, integrity, and availability of any information you provide to us.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all personal data collected and processed via oldhomesteadsteakhouse.com, including when you make reservations, contact us, subscribe to newsletters, or engage with any part of the website. For the purposes of applicable privacy laws, we act as a “data controller,” meaning we determine the purpose and means of processing your personal data.
If you have any questions about how your information is handled, you may contact us at [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of personal data, depending on your interaction with our website:
– Usage Data: This includes data such as IP address, browser type, pages visited, time spent on pages, referral URLs, session duration, and other diagnostic analytics.
– Account Data: If you create an account or complete a reservation, we collect your full name, postal address, email address, and telephone number.
– Profile Data: This may include your preferences, dietary needs, prior bookings, dining behavior, and customer loyalty profile.
– Communication Data: Any personal data included in your inquiries, support requests, chat messages, emails, or other correspondence with us.
– Technical Data: Information about the devices you use to access the site, including device type, operating system, device settings, and geographic location (based on IP address).
– Transaction Data: Data concerning your payments, billing address, order details, and delivery information in the event of merchandise or gift card purchases.
– Preference Data: Your interests, preferences concerning dining and event offerings, and your consent or objection to receiving marketing from us.
4. Legal Bases for Processing
We rely on several legal grounds for collecting and processing your personal data:
– Consent: When you opt into newsletters, cookie use, or personalized offers.
– Contractual Necessity: When processing is required to fulfill our contractual obligations to you, such as managing your booking or food orders.
– Legal Obligation: Where processing is necessary for compliance with applicable laws and regulations.
– Legitimate Interest: For purposes such as improving our services, marketing relevant products (when legally permitted), fraud prevention, and securing our website.
5. Your Rights Under GDPR and CCPA
Depending on your jurisdiction, you may have the right to:
– Access: Obtain confirmation whether we process your personal data and obtain a copy of that data.
– Rectification: Request corrections to inaccurate or incomplete personal data.
– Erasure: Delete your personal data, subject to certain legal exceptions.
– Restriction: Limit how we process your data under specified circumstances.
– Portability: Obtain a copy of your data in a commonly used format for transferring to another provider.
– Objection: Object to processing where it is based on our legitimate interests or used for direct marketing.
– Non-Discrimination (Under CCPA): You have a right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.
6. Security Measures
We implement a variety of appropriate technical and organizational safeguards to protect your personal data against unauthorised access, use, disclosure or destruction, including:
– SSL encryption during data transmission.
– Access control restrictions internally and externally.
– Routine security audits and vulnerability assessments.
– Staff training on data privacy and information security.
– Regular secure backups to protect against data loss.
Despite these precautions, please note that no method of transmission over the internet or electronic storage is entirely secure.
7. International Data Transfers
If your personal data is transferred outside of the European Economic Area (EEA) or your jurisdiction, we ensure such transfers are done in compliance with applicable data protection laws using standard contractual clauses or ensuring the recipient country offers adequate levels of protection.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legitimate business, legal, or regulatory reasons. Retention periods may include:
– Transaction and billing data: Up to 7 years for legal compliance.
– Account and profile data: Retained as long as your account is active.
– Contact and communication data: Retained up to 3 years following last contact.
– Cookie identifiers: Retained in accordance with our Cookie Policy below.
9. Cookie Policy
We use cookies and similar technologies on oldhomesteadsteakhouse.com for various purposes:
– Essential Cookies: Required for the website to function, such as to maintain session integrity and store consent preferences.
– Functional Cookies: Enhance the usability of our site by remembering choices, such as location or language.
– Analytics Cookies: Help us understand user behavior and improve the performance and content of our website.
– Performance Cookies: Measure how often a page is visited and how users interact with content.
10. Managing Cookies and Legal Compliance
We provide visitors with the ability to manage cookie preferences upon visiting oldhomesteadsteakhouse.com via our cookie consent tool. You can also configure your browser to reject cookies or alert you when cookies are being set.
Under GDPR and CCPA, you have the right to:
– Accept or decline cookies other than essential ones.
– Revoke your consent to cookie tracking at any time.
– Request clear information on how cookies are used.
11. Children’s Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we discover we have inadvertently collected information from a child under 13, we will take steps to delete such information promptly. If you believe we may have collected such data, please contact us at [email protected].
12. Policy Updates and Notification
We reserve the right to amend this Privacy Policy to reflect changes in our practices or applicable laws. When significant changes are made, we will inform users where required—either through the website interface, via email, or both.
We encourage you to periodically review this policy to stay informed about how we protect your personal data.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we manage your personal data, please contact us at:
Email: [email protected]
Website: oldhomesteadsteakhouse.com
Compliance Statement
Old Homestead Steakhouse is committed to full compliance with GDPR, CCPA, and other applicable data protection laws. We are dedicated to protecting your privacy rights and handling personal data responsibly and transparently. Please reach out to us if you have any questions regarding our privacy practices.